Syrian Arab Airlines directs lost section services by tracking and recovering lost cases through lost office located in baggage reclaim area.

How to release lost declaration?

           In case of lost package , passenger has to inform lost office and present to the officer his lost properties to prepare lost claim, under this situation the officer releases a lost declaration which passenger can keep a copy , by this the passenger can call lost section to pursue his lost according to his lost declaration number.

          When the passenger is notified by lost section to recover his lost, he head to lost section in airport accompanied by his passport, lost declaration and package’s labels to recover and receive his lost.